Frequently Asked Questions

NOTE:

We apologize, but we are not able to provide Post-Processing services to Photographer or Company that provides Real Estate or Architectural Photography in the state of Massachusetts 

 

Q. 

What is your turn-around time? 

A. 

Our standard turn-around time is that your Photographs will be ready by the end of the Next Business Day (Monday - Friday), after getting your order.

 

Q.

I need Photos ASAP…. is there a way to get them faster than end of the Next Business Day?

A.

Yes. You can order our Rush! Service and we’ll have Photographs processed and we’ll send them to you before 9:00am Next Business Day. There is a $10.00 extra charge for Rush! Service, which you can choose when you’re placing your order.

 

Q. 

Where are you located?

A. 

Photo Processing Services LLC is located in Swampscott MA and our Photo Processing TEAM is located in our home town, Wrocław, Poland

 

Q.

How do I know that my photographs will be processed well and I’ll be happy with the results 

A.

Photo Processing Services is a sister company of BostonREP, which is a Full Service, Real Estate Photography that has been servicing Eastern Massachusetts since 2011 and we are hired because we deliver the best quality Photographs to Real Estate Agents on properties from just about $100k to multi million dollar properties and our Processing TEAM handles ALL processing for BostonREP Photography. We have processed thousands of projects for BostonREP in the past 5 years.

We want you to come back to us for future processing projects on a regular basis for many years to come.

Our Processing TEAM is experienced and knowledgeable and cares for each and every project we get.

Our entire Processing TEAM uses Macs, as they are known for the best quality screens and all are calibrated regularly.

 

Q. 

What is the resolution/quality of the Photographs that I should send to you for processing? 

A. 

The simple answer is: “The Highest your camera can take”.

When it comes to format, even though we can process jpg files, RAW files have more information on the Photograph than jpg files.

 

Q. 

What would you recommend for the equipment to take the Photographs. 

A. 

Ideally DSLR with a wide lens. BostonREP Photographers used Canon 60D with 10-22mm lens, and also Canon D6 Full Frame with 16-35mm f/4l IS Lens, but any DSLR camera with a wide lens should allow you an ability to take quality Photographs for real estate.

Of course, no equipment can replace experience, expertise, knowledge, know-how and.... talent of a Professional Photographer, but of course quality equipment does help.

 

Q. 

Can I choose a background Music for my Hi Def Slideshow and Hi Def YouTube Photo/Video Tour? 

A. 

Yes. Please visit our Music Background page and include the Music Choice (just number) on the Order Form under Additional Notes.

 

Q.

I have other questions that are not covered here... .

A. 

Please send us email using our Contact Form and we’ll be happy to answer any questions you may have for us.

We’ll either respond by email or just call you with answers to your questions.

We are dedicated to providing high quality photo processing services to our clients

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